No-License or License File is Missing or Corrupted issue - CM 6.3

No-License: License File is Missing or Corrupted issue in CM 6.3

MES

Avaya Aura® System Platform - vsp-patch-6.3.1.08003.0                     

Services VM                                                               
Avaya Aura® System Manager (SMGR)    - 6.3.2.4.1492           

Avaya Aura® Session Manager (SM)         - 6.3.2.0.632028          
Avaya Aura® Presence Services (PS)        - 6.2.0.0.0182         

Avaya Aura® Communication Manager (CM)  - 06.3-03.0.124.0  
Avaya Aura® Application Enablement Services  - 6.3.1.0.19

Error Snapshot in CM

dadmin@COOP-AVAYA-CM> statuslicense -v

CommunicaMgr License Mode: No License
System Administration Is Blocked.
Contact Your Service Representative Immediately.
    License File is Missing or Corrupted
    Incompatible WebLM Version.
checking application CommunicaMgr version R016x.03.0.124.0
checking application Messaging version 6.3
Messaging License Mode: ERROR
Messaging System Administration Will Be Blocked in Approximately 30 Days.
WebLM server used for License: https://XXX.XXX.XXX.XXX:52233/WebLM/LicenseServer
Module ID is 1
System ID is 1

Resolution's of issue 

CM patch 03.0.124.0-21053 (FP3) is compatible with MES 6.2.2 with FP3, also see below Release notes for MES 6.2.2 FP3 compatible versions https://downloads.avaya.com/css/P8/documents/100175449

Page 11.

The background of the problem is that in MES the WebLM server is installed on System Manager, and that version of WebLM server is not compatible with the installed CM patch.

How to change time in CM 5.1

Login to Webpage using CM IP Address 

1) https://CM IP address
2) Go to Server maintenance mode
3) Under Server there will be option Server Date/Time
4) Put time time and date in below format
  MM/DD/YYYY
  HH:MM (use 24 hrs format)
  Select your time zone
5) Click on submit

Note:- if your phone are not update time from CM then use below process.

1) Login to CM
2) Command
   change system-perameters features
    system update time on station displays = Y

Then reboot your IP phone to get time and date information from Server. 

Using ARS to restrict outgoing calls

Using ARS to restrict outgoing calls

With ARS, you can block outgoing calls to specific dialed strings. For example, you can restrict

Users from making international calls to countries where you do not do business,

Security alert:

To prevent toll fraud, deny calls to countries where you do not do business. The following

Countries are currently concerns for fraudulent calling.

Country code country code

IRAQ – (000 + 964 + Local Number)

South Korea (000 + 82 +Local Number)  

To prevent callers from placing calls to Iraq (964):

Procedure

1. Type change ars analysis location 1 0

2. Press Enter

a. Enter 000 (international access)

b. Enter the country code (964)

The system displays the ARS Digit Analysis Table screen.

3. Move to a blank Dialed String field.

Skip to Step 6 to deny calls to this dialed string

If the dialed string is already defined in your system, the system displays the cursor

in the appropriate Dialed String field.

4. Enter 000964 in the Dialed String field.

5. Enter 10 in the Total Min and 23 in Total Max fields.

6. Enter deny (denied) in the Route Pattern field.

7. Enter intl in the Call Type field.

8. Press Enter to save your changes

How to Upgrade Avaya Call Recoder Patch CSCM 10 Patch 101

How to Upgrade Avaya Call Recoder Patch CSCM 10 Patch 101

11)      Login to Web portal and check Current Version of CSCM 

22)      Login to CLI using Root/Password

33)      Service CSCM stop (Service impacting command )

44)      Open WIN SCP and login using witness user only

55)      Go to path /opt/witness/tomcat5525/shared/lib/

66)      Copy cscmmain.jar and cscmres.jar to your local PC for backup or roll back

77)      Copy cscmmain.jar and cscmres.jar from the patch package to the location where the previous version was /opt/witness/tomcat5525/shared/lib/

88)      Go to path /opt/witness/tomcat5525/webapps/  copy Root.war to your local PC for backup or roll back

99)      Copy root.war  from the patch package to the location where the previous version was  /opt/witness/tomcat5525/webapps

110)   Go to CLI prompt

111)   Type #cd  /opt/witness/tomcat5525/shared/lib/

112)   Type #ll

113)   Replace file permission should be 

14)   Run command #cdmod 644 *

115)   Go to opt/witness/tomcat5525/webapps

116)   Type #cd opt/witness/tomcat5525/webapps and perform below command

117)   Start CSCM service

118)   Check in WEB Portal and verify patch version

219)   Monitor ACR activities