Thursday, May 22, 2014

How to Upgrade Avaya Call Recoder Patch CSCM 10 Patch 101

How to Upgrade Avaya Call Recoder Patch CSCM 10 Patch 101


11)      Login to Web portal and check Current Version of CSCM 
22)      Login to CLI using Root/Password
33)      Service CSCM stop (Service impacting command )
44)      Open WIN SCP and login using witness user only
55)      Go to path /opt/witness/tomcat5525/shared/lib/
66)      Copy cscmmain.jar and cscmres.jar to your local PC for backup or roll back
77)      Copy cscmmain.jar and cscmres.jar from the patch package to the location where the previous version was /opt/witness/tomcat5525/shared/lib/
88)      Go to path /opt/witness/tomcat5525/webapps/  copy Root.war to your local PC for backup or roll back
99)      Copy root.war  from the patch package to the location where the previous version was  /opt/witness/tomcat5525/webapps
110)   Go to CLI prompt
111)   Type #cd  /opt/witness/tomcat5525/shared/lib/
112)   Type #ll
113)   Replace file permission should be 


14)   Run command #cdmod 644 *
115)   Go to opt/witness/tomcat5525/webapps
116)   Type #cd opt/witness/tomcat5525/webapps and perform below command
117)   Start CSCM service
118)   Check in WEB Portal and verify patch version
219)   Monitor ACR activities   

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